Consent Mgmt
Can admins override resident consent, and what are the compliance benefits for the association?
No. Consent is fully controlled by the resident and can be updated or withdrawn at any time. Admins cannot override or force promotional communication to residents who have opted out. This approach provides several compliance benefits for the ...
What happens to promotional banners?
Promotional banners within the ADDA app are displayed based on the resident’s promotional consent preferences. If a resident has not provided consent for promotional communication: -> Offers or marketing banners will not be displayed to them within ...
What details are available in Consent Logs?
Consent logs provide a detailed record of all consent-related actions taken by residents within the ADDA app. Information available in the log : Type of consent involved Whether the consent was given or withdrawn Date and time when the action ...
Where can admins view consent data?
Admins can access consent-related information from: ADDA Admin Portal -> Units & Users → Consent Activity In this section, admins can: See which residents have opted in or opted out of promotional communication Click “View Logs” to view the detailed ...
What qualifies as Non-Promotional communication?
Non-promotional communication includes messages related to society operations, safety, governance, or essential community updates. These communications are necessary for the smooth functioning of the community. Examples of Non-Promotional ...
What qualifies as Promotional communication?
Promotional communication refers to any message shared by the RWA or community office that advertises, promotes, or markets a product, service, or offer—particularly when it benefits a third-party vendor or service provider. Examples of Promotional ...
What happens if I select “Non-Promotional”?
If an announcement or email broadcast is classified as Non-Promotional: It will follow the existing communication flow within the platform. It will be delivered to all relevant residents, regardless of promotional consent settings. Note : ...
What happens if I select “Promotional”?
If an announcement or email broadcast is classified as Promotional, it will be delivered only to residents who have opted in to receive promotional communications. Residents who have disabled promotional consent will not receive or see the following: ...
What changes should admins be aware of under Consent Management?
With the introduction of Consent Management, admins are required to classify every Announcement and Email Broadcast before sending it. Admins must select one of the following categories: Promotional Non-Promotional This classification is mandatory ...
Why was Consent Management introduced?
Consent Management has been introduced to ensure that communities using ADDA remain compliant with India’s Digital Personal Data Protection (DPDP) Act, 2023. This feature helps achieve compliance by: Capturing explicit consent from residents before ...
Where can I learn more about DPDP compliance?
Within the Consent screen in the ADDA app, residents can tap “Need More Information?” to access additional details about how ADDA aligns with DPDP compliance requirements. This section provides more information on how consent is managed and how ...
What is the difference between Promotional and Non-Promotional communication?
Communication within the ADDA app is categorized into Promotional and Non-Promotional messages to ensure clarity and transparency for residents. Promotional Communication Commercial advertisements Deals and offers Sponsored announcements These ...
How does Consent Management benefit residents?
The consent management feature in the ADDA app provides residents with greater control and transparency over the communications they receive. Key benefits include: Full control over communication preferences Clear separation between essential ...
Can I change my consent later?
Yes. Residents can update their consent preferences at any time through the ADDA app by following the steps below: ADDA App → More → Settings → Consent Manager NOTE : Any changes made to consent preferences will take effect immediately and will apply ...
Will I be forced to accept promotional communication?
NO. Only Essential Community Updates are mandatory for the smooth functioning of the community. Promotional communication is completely optional and can be enabled or disabled by residents at any time. NOTE. : Even if promotional consent is disabled, ...
What happens if I disable promotional consent?
Residents have the option to manage their communication preferences for promotional messages within the ADDA app. If you choose to disable promotional consent, the following changes will apply. If you choose to opt out of promotional communications: ...
What consent options are available in the ADDA app?
There are three different consent categories available in ADDA, as outlined below: 1. Essential Community Updates / Services Mandatory Cannot be disabled Includes important society-related operational communications 2. 3rd Party Deals & Offers from ...
Why has ADDA introduced Consent Management?
With the DPDP Act, housing societies must capture explicit and revocable consent for non-essential communications. Earlier, there was no structured way to manage this. The new framework ensures: - Clear user consent capture - Easy modification or ...
What is the Consent Manager in ADDA?
The Consent Manager allows residents to view, manage, and update their communication preferences within the ADDA app. It ensures transparency and compliance with India’s Digital Personal Data Protection (DPDP) Act, 2023.