What is the difference between Promotional and Non-Promotional communication?
Communication within the ADDA app is categorized into Promotional and Non-Promotional messages to ensure clarity and transparency for residents.
- Promotional Communication
- Commercial advertisements
- Deals and offers
- Sponsored announcements
These communications are sent only to residents who have provided their consent for promotional messages.
- Non-Promotional Communication
- Maintenance updates
- Society meetings and notices
- Other essential operational communication
These communications are sent to all residents, as they are necessary for the functioning of the community.
Note : Residents can manage their preferences for promotional communication, while essential non-promotional updates will continue to be delivered to ensure smooth community operations.
Related Articles
What qualifies as Non-Promotional communication?
Non-promotional communication includes messages related to society operations, safety, governance, or essential community updates. These communications are necessary for the smooth functioning of the community. Examples of Non-Promotional ...
What qualifies as Promotional communication?
Promotional communication refers to any message shared by the RWA or community office that advertises, promotes, or markets a product, service, or offer—particularly when it benefits a third-party vendor or service provider. Examples of Promotional ...
What happens if I select “Non-Promotional”?
If an announcement or email broadcast is classified as Non-Promotional: It will follow the existing communication flow within the platform. It will be delivered to all relevant residents, regardless of promotional consent settings. Note : ...
What happens if I disable promotional consent?
Residents have the option to manage their communication preferences for promotional messages within the ADDA app. If you choose to disable promotional consent, the following changes will apply. If you choose to opt out of promotional communications: ...
Will I be forced to accept promotional communication?
NO. Only Essential Community Updates are mandatory for the smooth functioning of the community. Promotional communication is completely optional and can be enabled or disabled by residents at any time. NOTE. : Even if promotional consent is disabled, ...