Smart Access Hub
How do RFID Wristbands work, and how can administrators configure and manage them in AccessHub?
1. What is the RFID Wristband feature? RFID Wristbands allow residents to access gates and other access-controlled areas without using the ADDA app or face recognition. This is especially useful for senior citizens, children, and other non-smartphone ...
Can defaulters be blocked from accessing amenities?
Yes, community administrators can restrict amenity access for defaulters by managing their access permissions through AccessHub. How does it work? Identify defaulters from Income Tracker → Member Income. Revoke their access through AccessHub → User ...
Why can I access some locations but not others?
AccessHub allows communities to control who can access specific locations and when they can access them. Access permissions and schedules can be configured based on community policies, user type, and location. Why was my access denied? Access may be ...
What should administrators check if an access device shows as Offline?
If users are unable to access a location or an access device is not working as expected, administrators can review the following checks before contacting support. If a device shows Offline in AccessHub Verify: The device is powered on. The internet ...
How does Face Biometric Access work, and how can I register, manage consent, and use it for community access?
What is Face Biometric Access? Face Biometric Access enables authorized users to enter approved locations using facial recognition technology instead of a QR code or RFID credential. How do I register for Face Biometric Access? 1. Open the ADDA App. ...
How can administrators manage user access permissions and access locations in AccessHub?
AccessHub allows administrators to control which locations each user can access within the community. Where can access locations be managed? Navigate to: AccessHub → User Management Select the appropriate user category: Owners & Tenants Office Staff ...
How does SmartPass QR Access work?
SmartPass QR Access allows authorised users to securely access approved locations using a QR code from the ADDA App. This feature is available in communities that use Face + QR Access devices. How do I use SmartPass QR Access? Open the ADDA App. Go ...
What is AccessHub, and how does it help enhance security and access management in your community?
AccessHub is a smart access control system that helps communities securely manage entry to gates, lobbies, clubhouses, gyms, offices, and other restricted areas. It allows authorised users to access approved locations using digital credentials such ...