AccessHub allows administrators to control which locations each user can access within the community.
Where can access locations be managed?
Navigate to:
AccessHub → User Management
Select the appropriate user category:
Owners & Tenants
Office Staff
Domestic Staff
How do I update access locations for an individual user?
Open the relevant user category.
Locate the user whose access needs to be updated.
Click Edit next to the user's name.
Review the list of available access locations.
Select or clear the checkboxes for the locations the user should be allowed to access.
Save the changes.
Can access locations be updated for multiple users at once?
Yes. AccessHub provides a Bulk Access by User Group feature that allows administrators to assign access permissions to entire user groups instead of updating users individually.
Where can bulk access be managed?
Navigate to:
AccessHub → Bulk Access by User Group
Which user groups can be configured using Bulk Access?
Administrators can configure access for:
All Residents or selected resident blocks
Office Staff
All Domestic Staff or selected domestic staff categories
How do I update access locations for a user group?
Open Bulk Access by User Group.
Locate the required access location or device.
Click Edit.
Select the applicable user groups.
Save the changes.
When will the changes take effect?
After saving the updated permissions, changes may take up to 30 minutes to sync with the access devices.
Why would an administrator update access locations?
Access locations may be updated when:
A user's role changes.
Additional areas need to be made accessible.
Access to specific locations needs to be restricted.
Community access policies are updated.
Access permissions need to be assigned to multiple users at once.
Managing access locations helps ensure that users can access only the areas relevant to them while maintaining community security and access control.