1. What is the RFID Wristband feature?
RFID Wristbands allow residents to access gates and other access-controlled areas without using the ADDA app or face recognition. This is especially useful for senior citizens, children, and other non-smartphone users.
2. How do I add an RFID Wristband?
Go to AccessHub → User Management → Manage Wristbands, click Add RFID, select the unit, enter the RFID number, and configure access locations.
3. How many Wristbands can be assigned to a unit?
The maximum number of Wristbands per unit is controlled by the community administrator. By default, a unit can have up to 2 Wristbands.
4. How can I change the maximum Wristband limit for the community?
Go to AccessHub → Setup → Wristband and update the Maximum Wristbands per Unit setting.
5. Can I assign different access permissions to different Wristbands of the same unit?
Yes. Each wristband can have its own access permissions and allowed locations.
6. Can I edit or disable a Wristband later?
Yes. Administrators can update the RFID number, change access locations, disable a Wristband, or remove it completely at any time.
7. What happens if a resident loses their Wristband?
The administrator can immediately disable or remove the Wristband to prevent unauthorized access from AccessHub → User Management → Manage Wristbands.
8. Will residents receive notifications when a Wristband is used?
Yes. Residents can receive notifications whenever a Wristband linked to their unit is used for entry.