What is the “Already Paid” option, and how can I use it?

The Already Paid option lets you notify your HOA when you’ve made a payment outside the ADDA payment system, such as by check, ACH transfer, wire transfer, or direct bank deposit.

When you pay through ADDA’s payment gateway, the receipt is created automatically. But if you pay your HOA directly, the system has no way of knowing who made the payment unless you tell it. That’s where Already Paid comes in.

Submitting an Already Paid request helps your HOA Board or management team match your payment to your unit and update your account faster. This is especially useful when multiple residents make direct payments and the payer isn’t clearly identified.

How to submit an “Already Paid” request in the ADDA app

Open the ADDA app.
Go to My Unit.
Tap Pay Against My Dues.
Select Already Paid.
Enter the payment details, including date, amount, and transaction or check reference number.
Upload a screenshot or photo of the payment as proof.
Tap Submit.

Your HOA admin team will review the details and, once verified, apply the payment to your unit.

How to submit an “Already Paid” request in the ADDA web portal

Log in to the ADDA web portal.
Go to My Unit → Dues.
Click Already Paid?
Enter the payment details such as amount, date, and reference number.
Attach proof of payment if available.
Click Submit.

After verification, your HOA Board or management team will post the receipt and update your account statement.

If the payment doesn’t reflect after some time, you can always raise a HelpDesk ticket through ADDA for follow-up.

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What is the “Already Paid” option, and how can I use it?

What is the “Already Paid” option, and how can I use it?

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