How can I identify who reversed invoices and the reason for the reversal without reviewing each statement one by one?

How can I identify who reversed invoices and the reason for the reversal without reviewing each statement one by one?

The Reversed Invoices Report (Report #17) now displays "Reason for Reversal" and "Reversed By" columns, so you no longer need to dig through individual Member Account Statements. You can see exactly why each invoice was reversed and who performed the action—all in one consolidated view.

How do I access this information?

Step 1: Log in to the ADDA Admin Portal (ERP).

Step 2: Go to Income Tracker from the main menu.

Step 3: Click on Reports.

Step 4: Select Report #17: Reversed Invoices.

Step 5: The report now shows two new columns:

  1.  Reason for Reversal – The exact reason entered when the invoice was reversed (e.g., "Data Entry Error," "Duplicate Invoice," "Member Request")
  2. Reversed By – The name of the admin/staff member who performed the reversal

Can I sort by user or export this report?

Yes, you can: Click on the "Reversed By" column header to sort and group all reversals by the staff member who performed them

Export the report in PDF, Excel, CSV, or Copy format—both new columns will be included for audit documentation

This eliminates hours of manual checking and gives you complete transparency for faster, more efficient audits.


Author: Sudhakar


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