Why am I unable to book amenities in my community?

Why am I unable to book amenities in my community?

You may not be able to book amenities because your community has enabled a rule that prevents owners from booking amenities when their unit has an Active tenant.

This rule is meant to ensure that amenities are used by residents who are currently living in the community.

What does this mean for you?

  • If you are a tenant living in the unit, you can view and book amenities normally.

  • If you are an owner and your unit has an active tenant, amenity booking will not be available to you.

  • If you are an owner living in the unit or the unit is vacant, you can book amenities as usual.

If you believe this restriction has been applied incorrectly, you can contact your Community Admin directly through the Helpdesk in the ADDA app. Please follow the steps mentioned in the Helpdesk FAQ  to raise a request and connect with the Admin internally.

 Author: Sandhya

    • Related Articles

    • Where can I check what amenities are available in my community?

      To view the list of the amenities available in your community: Step 1: Open the ADDA Resident App. Step 2: On the Home screen, scroll to the Shortcuts section. Step 3: Tap on the Amenities option. You’ll see a complete list of all the amenities and ...

    • How do I configure Amenities that can only be reserved by the admin?

      Add the Amenity in ADDA using the steps here. How can Admin setup an Amenity on ADDA? Step 1: Once the amenity is added in ADDA, go to ADDA Admin >> ADDA GateKeeper >> Setup >> ClubHouse. Step 2: Enable the check box against the amenity that has to ...

    • What are Community Forms, and how do Admins and Residents use them in ADDA?

      Community Forms allow a community to collect information from residents for activities like move-in, move-out, renovations, vendor access, parking requests, etc. Forms are created by Admins and filled by residents through the ADDA App or Resident ...

    • How to edit the Community Rules & Violations categories?

      Please follow the below steps to edit the Rules & Violations categories: Step 1: Login to ADDA >> Click on Admin >> Community Rules & Violations >> Setup. Step 2: Go to "Category Setup" >> Click on "Edit" for the corresponding category >> And you ...

    • How to reserve the Amenity using the ADDA App?

      Kindly follow the below-mentioned steps to book the amenity: Step 1: Open your ADDA App. Step 2: Click on "Amenities" on the homepage. Step 3: Select the amenity you wish to book Step 4: Choose your preferred slot, date, or hour, depending on the ...