When I am trying to login, it says, my account is de-activated. What do I do?

When I am trying to login, it says, my account is de-activated. What do I do?

Your ID might have been deactivated by your Community Admins.

Many times Admins deactivate IDs in case when their records may show - you as moved out of the Community.

If this has happened by mistake, then please get in touch with your ADDA Admin(Society Office) to re-activate your account.


    • Related Articles

    • How can I change my password using the ADDA Portal?

      Please follow the below steps to change the password: Step 1: Log in to your ADDA Portal i.e MyADDA. Step 2: On MyADDA, you will find your < Name > on the top-right corner of the page. Step 3: Upon clicking on your< Name>, you will find the option: ...

    • When I login to ADDA it says my account is "Waiting Approval". What does this mean and how to get this addressed?

      When you log in to ADDA and you get a "Waiting Approval" message it means your account is waiting for verification and approval from your Association admins. In this case, you can send a reminder to your association admins by using the "Remind ...

    • How can admin activate the deactivated user account?

      Please follow the below steps to activate the deactivated user account: Step 1: Log in to ADDA -->> Admin -->> Units & Users -->> De-Activated. Step 2: Search the user and click on edit against the user -->> Uncheck the checkbox for the option " ...

    • How to deactivate the unused ledger account?

      Please follow the below steps to deactivate unused ledger account: Step 1: Login to ADDA -->> Admin -->> General Ledger. Step 2: Select "Chart of Accounts" Tab. Step 3: Select the relevant head Assets / Liabilities / Income / Expense. Step 4: Click ...

    • How to rename GL account ?

      Please follow the below steps to rename the GL account: Step 1: Login to ADDA -->> Admin -->> General Ledger-->> Charts of Accounts Step 2: Overwrite the GL account name in desired Ledger head i.e. Income, Expenses, Assets & Liability & Save changes.