How to Set up defaulter reminder?
You can set up the defaulter reminders (for multiple days in a month)by following the below steps:
Go to Income tracker>>Set up>>Defaulters>>Below Send Automatic Reminders On>>You can select 4 different dates (On which the reminders will be sent to the defaulters automatically by the system)>>Save.
Note: If you select 31 and that month does not have 31 days, the remainder will be sent on the last day of that month.
How to send automatic reminder to the defaulters?
To send a Reminder Automatically a day before the Due date for Unpaid Bills, kindly follow the below steps: Go to Income tracker>>Set up>>Notifications enable the check box: Send a Reminder Automatically a day before the Due date for Unpaid Bills and ...
How to fetch defaulter list and send emails to them?
Please follow the steps below to fetch the defaulter list and send emails to them : Step 1: Go to Admin -->>Income Tracker -->> Defaulter -- >> list will be populated on the screen. How to send an email: Step 2: At the end, defaulter list click on ...
How to set passcodes for each security?
Do you have more than one security at the gate? Please follow the below steps to set a unique passcode for each security: Log in to ADDA>> Admin>> ADDA Gatekeeper>> Setup>>Scroll down>> Setup Gatekeeper Passcode. Enter the name of the security and ...
How to set escalation for Helpdesk tickets?
A Ticket can be auto-escalated to the person on the next level/Admin, when no update happens to it within certain time as set by your Admin. The minimum time in which a Complaint can be escalated is 1 day. Tickets can’t be escalated if there is no ...
Quick steps to set up your ADDA
Configure Users: From here, you can start adding the new users (owners/tenants/caretakers/staff) to your ADDA. Step 1: Add users through the Mass upload template or else one by one. Go to Admin >> Configuration Hub >> User & Flat >> Users >> Add ...