Please follow the steps below to post an individual/ad-hoc credit note:
Step 1 : Go to Income Tracker -->>> Member Income.
Step 2 : Click 'Invoice' against the unit where you want to post the credit note and click 'Post a General Credit Note'.
Step 3 : Select an invoice by clicking on the checkbox and enter the credit note amount in the 'edit amount' section.
Step 4 : Use the 'comments' field for any credit note comment and click 'Post Credit Note'.