How to add user to category owner level 1 Give the user access to the helpdesk?

How to add user to category owner level 1 Give the user access to the helpdesk?

To assign a person as 'Category Owner Level 1', he should be having access to Helpdesk Tracker Module. You can follow the below ways to add:

Including them in the Management Committee: If the individual is part of the Management Committee, please grant access by using the link below:


Incorporating them as Office Staff: If the person is an external collaborator working with the Management Committee, please refer to the link below to add them:


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