Others
Visitor Verification workflow
Step 1 : When the Security triggers the Visitor notification to the resident, the Gatekeeper application tries to reach the resident application for 55 seconds, and the app-to-app notification will be triggered simultaneously for all the unit ...
I see a transaction on my bank statement that seems related to my House. Did ADDA charge it?
On ADDA you pay only those Dues that are posted by your Association. The Amount collected goes to the Association Bank Account. There is no other Transaction that ADDA posts and that shows up on your Bank Statement. Please write to our Support email ...
How the Auditor can login to ADDA?
Go to ADDA -->> Click on "Sign In", and enter the Login ID and Password sent to your (Auditor) Email-Id.
How does ADDA support function?
ADDA Support Structure 1. Dedicated Support Specialist: The customer will be given a single point of contact and the following two levels of escalation: Level 1: Support Point Of Contact Level 2: Deployment Manager Level 3: Senior Manager Business ...
HOW TO CHECK IN-PROGRESS TICKETS IN ADDA Helpdesk Portal?
HOW TO CHECK IN-PROGRESS TICKETS IN ADDA: STEP 1: Log in to ADDA >> Click on your profile >> Select Software Help. STEP 2: Go to Open Issue >> Click on “For tickets raised post-October 17th, 2019 Please click here.” STEP 3: You will be directed to ...
Will the SMS sent from ADDA have advertisements appended?
No! ADDA is committed to providing them spam free communication to all its users and has agreed with the SMS provider accordingly. The SMS received will have only the message that you have sent, and no other additions. If you find any advertisements ...
How can I change the moderator for my ADDA?
If you wish to update the moderator of your community, please reach out to your current moderator. The current moderator can change the moderator by following the steps below: Step1: Log in to ADDA Admin portal. Step2: Navigate to Units and Users ...
How to whitelist ADDA emails from Gmail Account?
Sometimes, given the content of the emails from your members ( eg. a flyer for a Tupperware sale for instance ) - Gmail, Yahoo etc. will flag the message as spam, and will not get to your inbox. Here are the steps to whitelist ADDA emails: 1. In ...
Why am I unable to get ADDA emails to my Rediff account?
The Rediffmail server randomly bounces emails sent from apartmentadda.com. Multiple Support Tickets have been raised with the Rediffmail team with follow-ups but no resolution has been provided yet. When an email bounces back from a server several ...
Not receiving emails from ADDA?
If you’re facing issues in receiving emails from your ADDA, follow the steps below to eliminate possible causes of the issue. Please note different email clients treat Mailing List emails differently, depending on their spam filtering algorithm etc. ...
Why attachments are not sent in email?
This is a recent enhancement done on ADDA, that user has to login to ADDA to view attachments. Why this change has been done? Yet again, We chose a secure solution over a convenient one. Earlier all confidential information was shared as an ...