My Unit
I am part of multiple communities on ADDA. How can I switch between them?
To switch between communities in the ADDA app: Step 1: Open the ADDA App and go to the "Home" page. Step 2: At the top of the Home page, you'll see your community name with a small drop-down arrow next to it. Step 3: Click on the drop-down, and ...
How do I add pet details in the ADDA app as a resident?
To add your pet details, kindly follow the below mentioned steps: Step 1: Login to the ADDA residential APP Step 2: Click on “My Unit," which is the second page at the bottom. Step 3: Click on the “Pets” option. Step 4: Accept the guidelines. Click ...
How to mark wrong visitor entry?
Please find the steps below to mark a visitor as the wrong entry. Step 1: Go to ADDA App > Gate Updates. Step 2: Click on the guest name which you want to mark as wrong entry. Step 3: Click on the 3 dots at the top right corner > Click 'Mark as Wrong ...
How do I configure facilities that can only be booked by the admin?
Add the facility in ADDA using the steps here. https://support.adda.io/portal/en/kb/articles/how-to-setup-facilities-on-your-adda Step 1: Once the facility is added in ADDA, go to ADDA Admin >> ADDA GateKeeper >> Setup >> ClubHouse. Step 2: Enable ...
How can users add another unit from the App?
If a user is associated with a different unit or has moved to another unit but their unit number is not reflecting correctly in their ADDA App, they can raise a request to join the respective unit by following these steps: Login to the ADDA App - ->> ...
How can the resident change their default unit?
In a community, if a resident is a part of multiple units, they can set one unit as default. Whenever they open their ADDA for that respective community, the app will show the data of their default unit. Please follow the below steps to change your ...
How to make payment through online using ADDA Payment Gateway?
Here are the steps to make your maintenance payment: Step 1: Log in to your ADDA account >> My Unit >> My Dues >> Click on the "Pay" button. Step 2: Choose the invoices you want to pay, and then click "Pay Now." Step 4: Select your preferred payment ...
How can I setup my Staff/Helper Notifications?
Please follow the below steps to setup Staff/Helper Notifications: Step 1: Log in to ADDA App -->> Go to "My Unit"-->> Select the "Helpers" tab. Step 2: Select the helper for whom you wish to be notified -->> Click on "Notify" -->> You can then ...
How can I full account statement of my unit using the ADDA App?
You can also check your unit's full account statement using ADDA app by following the below steps : Step 1: Log in to your ADDA App. Step 2: Go to My Unit -->> You will find a “History" button under My Dues in each card i.e Maintenance Charges and ...
How do I pay using the ADDA Payment Gateway from the ADDA APP?
There are two ways you can make the maintenance payment to your society easily from ADDA: Please follow the below steps to make the payment from the ADDA app: Log in to the ADDA App -->> My unit -->> Click on "Pay" against Maintenance/ Utility Card ...
How to upload documents to your unit using the ADDA App?
On ADDA App, the user can upload any kind of documents that they wish to share with their unit members or store them for any future reference. Step 1: Log in to ADDA App -->>My Unit -->> Click on either "Upload" or the "+" sign and select "Add ...
How can I delete any member from My Unit ?
If you want to remove a member who is an owner kindly contact your association admins as only they have the access to remove owners. You can raise a Helpdesk ticket to get in touch with your admins. To lodge a Helpdesk ticket : ...
How to make payment using the UPI QR code through the ADDA online payment gateway?
Users can make the payment using a UPI QR code through the ADDA online payment gateway by following the below steps: Step 1: Log in to the ADDA web portal. Step 2: Click on My Unit. Step 3: Click on the "Pay Now" option as shown below. Step 4: Select ...
Refund for online payments through Razorpay
Did you get a message that "There was some error in processing your payment. Please try again" ? Or Shows message as "Awaiting Confirmation of Payment / Success" , but still Money is deducted from your bank account ? Reason for getting above message ...
How can a user edit Vehicle details on ADDA?
Please follow the steps below to add/edit vehicle details on ADDA Portal : Step 1 : Log in to your ADDA >> My Unit Step 2 : In My Unit section you will find an option called "Vehicle",click on this to add vehicle details. Step 3 : You will find a ...
How to check My Unit Full Account statement using ADDA Portal ?
Please follow the below steps to view My Unit full account statement: Step 1 : Log in to your ADDA App Step 2: Go to My Unit option >> Below you will find a tab “History” Step 3: In this tab, you can find your Units Full Account statement.
There is an error on my Account Statement. What should I do?
Please lodge a HelpDesk ticket : Login to ADDA >> HelpDesk>> raise a ticket .This will reach the helpdesk/ Association committee member of your ADDA. Please get in touch with your Association committee for further help. If You have any Queries Please ...
What is the 'Already Paid' option and how can I use it?
This option is available on your ADDA App and the Portal under the My Unit section.Receipts will be reflected immediately if the payment is done is through the ADDA payment gateway. If the transaction is made through NEFT / IMPS directly to the ...
How to add my other unit members (Owner/Tenant) to ADDA using the ADDA App?
Please follow the below steps to add members to your unit using the ADDA App: Step 1: Log in to the ADDA App -->> Go to the "My UNIT" tab -->> Click on the "+" sign at the bottom of the dashboard and select "Add Member". Step 2: Enter the member ...