My Unit
How to Add a User Using the ADDA App?
To add a new member to your unit using the ADDA app, follow either of the two methods below. Please note that the new member will be able to access the app only after approval from the community admin or management. Method 1: Using the Dashboard ...
What is "Overdue Accrued Penalty" in ADDA, and where can I view it?
The Overdue Accrued Penalty is a late fee charged when maintenance payments or other dues are not paid by the due date. These penalties are calculated based on the rules set by your association. ADDA supports different types of penalty calculations, ...
How can I add a deposit using the ADDA app?
Before adding a deposit or advance amount, please ensure that all pending dues or invoices are cleared. Follow the steps below to add a deposit: Step 1: Open your ADDA app on your mobile device. Step 2: Go to "My Unit" (located as the second option ...
How can I add an advance balance to my ADDA account?
To add an advance or deposit amount to your ADDA account, follow the steps below: Step 1: Open the ADDA app and navigate to "My Unit." Step 2: Tap on "Advance/Deposit" under the My Dues section. Step 3: Select "Pay Advance." Step 4: Enter the amount ...
As a resident, how can I remove an expected visitor that I previously added in the ADDA app?
You can remove an expected visitor from the ADDA app using either of the following options: Option 1: From the Home Page Step 1: Open the ADDA App Step 2: On the Homepage, Tap on "View All" under Gate Updates Step 3: In "Expected Visitor(s)", you ...
How can I download invoices and receipts from the ADDA App?
To download your invoices and receipts from the ADDA App, please follow the steps below: Step 1: Open the ADDA App. Step 2: Tap on My Unit (the second option at the bottom of the dashboard). Step 3: Go to My Dues >> Click on History. Step 4: Select ...
How do I edit my pet details in the ADDA app?
Please follow the steps to edit the pet details: Step 1: Open the ADDA app. Step 2: Go to "My Unit," the Second option located at the bottom of the home page. Step 3: Select the "Pets" option. Step 4: Click on "View Details" for the pet whose details ...
I am part of multiple communities on ADDA. How can I switch between them?
To switch between communities in the ADDA app: Step 1: Open the ADDA App and go to the "Home" page. Step 2: At the top of the Home page, you'll see your community name with a small drop-down arrow next to it. Step 3: Click on the drop-down, and ...
How do I add pet details in the ADDA app as a resident?
To add your pet details, kindly follow the below mentioned steps: Step 1: Open the ADDA APP Step 2: Click on “My Unit," which is the second page at the bottom. Step 3: Click on the “Pets” option. Step 4: Accept the guidelines. Click on the Yes, I ...
How to mark wrong visitor entry?
Please find the steps below to mark a visitor as the wrong entry. Step 1: Open the ADDA App > Gate Updates. Step 2: Click on the guest name which you want to mark as wrong entry. Step 3: Click on the 3 dots at the top right corner > Click 'Mark as ...
How can users add another unit from the App?
If a user is associated with a different unit or has moved to another unit but their unit number is not reflecting correctly in their ADDA App, they can raise a request to join the respective unit by following these steps: Open the ADDA App - ->> Go ...
How can the resident change their default unit?
In a community, if a resident is a part of multiple units, they can set one unit as default. Whenever they open their ADDA for that respective community, the app will show the data of their default unit. Please follow the below steps to change your ...
How to make online payment using ADDA app?
Here are the steps to make your maintenance payment: Step 1: Open the ADDA app >> My Unit >> My Dues >> Click on the "Pay" button. Step 2: Choose the invoices you want to pay, and then click "Pay Now." Step 4: Select your preferred payment method, ...
How can I setup my Staff/Helper Notifications?
Please follow the steps below to setup Staff/Helper Notifications: Step 1: Open the ADDA App -->> Go to "My Unit"-->> Select the "Helpers" tab. Step 2: Select the helper for whom you wish to be notified -->> Click on "Notify" -->> You can then select ...
How can I get full account statement of my unit using the ADDA App?
You can also check your unit's full account statement using ADDA app by following the below steps : Step 1: Open the ADDA App. Step 2: Go to My Unit -->> You will find a “History" button under My Dues in each card i.e Maintenance Charges and Utility, ...
How to upload documents to your unit using the ADDA App?
On ADDA App, the user can upload any kind of documents that they wish to share with their unit members or store them for any future reference. Step 1: Log in to ADDA App -->>My Unit -->> Click on either "Upload" or the "+" sign and select "Add ...
How to switch between multiple units in the same apartment using ADDA App?
If you are registered with multiple units within the same community, you can easily switch between them by following these steps: Open your ADDA App → Tap on "My Unit" (second option from the right on the bottom menu) → Tap on your unit number ...
How can I delete any member from My Unit ?
If you want to remove a member who is an owner kindly contact your association admins as only they have the access to remove owners. You can create a Helpdesk ticket to get in touch with your admins. To create a Helpdesk ticket : How to create a ...
Refund for online payments through Razorpay
Did you get a message that "There was some error in processing your payment. Please try again" ? Or Shows message as "Awaiting Confirmation of Payment / Success" , but still Money is deducted from your bank account ? Reason for getting above message ...
How can a user add or edit vehicle details in ADDA?
Please follow the steps below to add/edit vehicle details on ADDA App: You can also add/edit vehicle details using ADDA App : Open the ADDA App -> My Unit -> Vehicle -> Click on '+' icon at the bottom right corner -> Fill in the details and ADD. If ...
How to check My Unit Full Account statement using ADDA Portal ?
Please follow the below steps to view My Unit full account statement: Step 1 : Login to the Web portal of ADDA. Step 2: Go to My Unit option >> Below you will find a tab “History” Step 3: In this tab, you can find your Units Full Account statement.
There is an error on my Account Statement. What should I do?
Please create a HelpDesk ticket : Ope the ADDA app >> HelpDesk>> Create a ticket .This will reach the helpdesk/ Association committee member of your ADDA. Please get in touch with your Association committee for further help. If You have any Queries ...
What is the 'Already Paid' option and how can I use it?
This option is available on your ADDA App and the Portal under the My Unit section.Receipts will be reflected immediately if the payment is done is through the ADDA payment gateway. If the transaction is made through NEFT / IMPS directly to the ...
How to add my other unit members (Owner/Tenant) to ADDA using the ADDA App?
Please follow the below steps to add members to your unit using the ADDA App: Step 1: Open the ADDA App -->> Go to the "My UNIT" tab -->> Click on the "+" sign at the bottom of the dashboard and select "Add Member". Step 2: Enter the member details ...