My Gatekeeper
How to check the visitor details in the ADDA app?
To view visitor details in the ADDA app, follow these steps: Step 1: Open the ADDA app. Step 2: On the home screen, go to the "Gate Updates" section and tap on "View All." Step 3:Scroll down to the bottom to view the visitor details. You can also use ...
What is the At-Home number, and how can I configure it?
What is an "At Home" Number? The "At-Home" number is the contact number that security guards use to call and request approval for visitor check-in when there is no response through app-to-app notification or IVR Call . This number can be a landline ...
Why can’t residents add their helpers to ADDA by themselves?
In ADDA, residents cannot directly add domestic helpers to their units through the app. Instead, they can only search and assign existing helpers to their units. Adding new helpers must be done exclusively by the admin, as multiple checks are ...
Why doesn't the ADDA app display OTP or QR codes when pre-approving Cabs and Deliveries?
In the ADDA app, for pre-approved visitors, we offer the option to share the expected visitor code along with a QR code. However, this functionality is not available for the Cab and Delivery categories. This is because, in these cases, residents are ...
How can I add a gift pass for my helper?
Please follow the details below to add a gift pass for my helper: Step 1: Open your ADDA App -->> Go to "My Unit"-->> Select the "Helpers" tab. Step 2: Select the helper for whom you wish to add a gift pass, and click on "Gift Pass" -->> Add the Gift ...
How can I use the "Leave At Gate" feature on ADDA App?
If you have a visitor who will be visiting your unit, you can add them as expected visitors so that they have a hassle-free transit into your apartment complex without the need to wait at the gate. Your guest will just need to share the OTP with the ...
How to enable or disable Auto Approval of visitors using the ADDA App?
You can easily enable or disable the Auto-Approvals feature with just a tap. Step 1: Open your ADDA App → Navigate to the "Home" tab → Under Gate Updates, tap on "View All". Step 2: Go to the Visitors tab, where you'll find the Auto Approvals ...
How to enable Gatekeeper notification settings?
On the ADDA App, you can enable the settings to enable/disable the Gatekeeper settings. Open your ADDA App → Tap on the "More" option located at the bottom right of the home screen → Go to Settings → Select Gatekeeper Settings. You will find two ...
What is Panic Alert? How do I raise it using the ADDA App?
Panic Alert is designed to inform your near and dear ones instantly in times of danger and send immediate help your way. It helps to have access to a system that is designed to send help instantly during your emergency periods. All you need to do is ...
How to Assign/Un-Assign Helpers from unit using ADDA App?
On ADDA App, you can search for the helpers and assign/un-assign them from your unit. Steps to Assign Helper: Step 1: Open the ADDA App -->> Go to "My Unit"-->> Select the "Helpers" tab -->> Click on "Find Helpers" -->> Select the Helper Category. ...
How to add expected visitor using the ADDA App?
If you have a visitor who will be visiting your unit, you can add them as expected visitors so that have a hassle-free transit into your apartment complex without the need to wait at the gate. Your guest will just need to share the OTP with the ...
How to report missing visitor entry using the ADDA App?
To report a wrong visitor entry, please follow the below steps: Login to your ADDA App --> Settings -->> My Gatekeeper -->> Select the tab for "Visitors" -->> Click on the yellow flag on the right-hand side below -->> Enter the Visitor details -->> ...