Will I get SMS Notification from ADDA, if I have not logged in from a long time?
A User will not receive any SMS from ADDA if,
1. User has Never Logged In
2. If a phone number has not been confirmed in the last 6 months.
This
is as per TRAI (Telecom Regulatory Authority of India) regulations. We cannot send SMS until the user has opted for it. By logging in into ADDA,
they accept our T&C, after which they start receiving updates via
SMS.
TRAI mandates all users to provide their consent to get SMS from any provider, every 6 months.
Therefore, sending SMS to any non-verified / non-opted number will penalise/blacklist us(ADDA) from sending further SMS in the future.
Users who have not logged in for a long time, may get emails asking them to verify their phone numbers. Users should verify the same to ensure receipt of admin's broadcasts and other SMS based notifications.
A user can verify his/her phone number by following the below steps to receive the SMS based notifications.
Step1: Login to your ADDA App.
Step 2: Click on " More" at the bottom right corner --> Click on view profile below your profile picture and then click on the pencil icon next to Basic Profile.
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