Will I get SMS Notification from ADDA, if I have not logged in from a long time?
A User will not receive any SMS from ADDA if,
1. User has Never Logged In
2. If a phone number has not been confirmed in the last 6 months.
is as per TRAI (Telecom Regulatory Authority of India) regulations. We cannot send SMS until the user has opted for it. By logging in into ADDA,
they accept our T&C, after which they start receiving updates via
TRAI mandates all users to provide their consent to get SMS from any provider, every 6 months.
Therefore, sending SMS to any non-verified / non-opted number will penalise/blacklist us(ADDA) from sending further SMS in the future.
Users who have not logged in for a long time, may get emails asking them to verify their phone numbers. Users should verify the same to ensure receipt of admin's broadcasts and other SMS based notifications.
A user can verify his/her phone number by following the below steps to receive the SMS based notifications.
Step1: Login to your ADDA App.
Step 2: Click on " More" at the bottom right corner --> Click on view profile below your profile picture and then click on the pencil icon next to Basic Profile.
Why broadcast SMS are not going?
Check 1: We always suggest to use the Essential SMS due to the strict regulations by TRAI as noted below. Note: General SMS will not be delivered to users who have opted to not receive SMS as per DnD / TRAI regulations. As far as possible, please use ...
Will the SMS sent from ADDA have advertisements appended?
No! ADDA is committed to providing them spam free communication to all its users and has agreed with the SMS provider accordingly. The SMS received will have only the message that you have sent, and no other additions. If you find any advertisements ...
Why ADDA does not support More characters / Open template on SMS?
TRAI has very strict regulations on SMS blasts. If they find the SMS to be of commercial nature, TRAI has every authority to blacklist ADDA. To ensure that your ADDA is able to send SMS for important communications, we have compiled templates for the ...
Why ADDA does not support More characters / Open template on SMS ?
TRAI has very strict regulations on SMS blasts . If they find the SMS to be of commercial nature , TRAI has every authority to blacklist ADDA. To ensure that your ADDA is able to send SMS for important communications , we have compiled ...
How to get started with the Helpdesk Tracker?
HelpDesk Tracker is the Online Complaint Register of your Society. Here all the requests can be viewed and acted upon by the admin. Driver for each request can be assigned, status can be changed with relevant notes. Requests can be automatically ...