Why can’t residents add their helpers to ADDA by themselves?

Why can’t residents add their helpers to ADDA by themselves?

In ADDA, residents cannot directly add domestic helpers to their units through the app. Instead, they can only search and assign existing helpers to their units. Adding new helpers must be done exclusively by the admin, as multiple checks are required before adding them to the portal. These checks may include:

1. Background Check: Verify the domestic helper's name, address, and ID proof with the police verification letter.
2. References: Collect references from the domestic helper's previous employer and personal contacts.
3. ID Proofs: Keep photocopies of the domestic helper's valid ID proofs.
4. Written Consent: Get written consent from the resident who is hiring the helper.

Note: The checks mentioned above may vary depending on each apartment's internal procedures and set process.

Once the set process is completed, the admin will add the helpers in ADDA. After that, residents can search for the helper and assign them to their units by using the following FAQ.



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