Why ADDA does not support More characters / Open template on SMS?

Why ADDA does not support More characters / Open template on SMS?

TRAI has very strict regulations on SMS blasts.

If they find the SMS to be of commercial nature, TRAI has every authority to blacklist ADDA.

To ensure that your ADDA is able to send SMS for important communications, we have compiled templates for the same which are authorized by TRAI.

These SMS are essential templates and will reach out to all registered users irrespective of their DND status.

We do not emphasise open templates on SMS to ensure that SMS is available for important communication only. As mentioned above, if it gets misused, ADDA will get blacklisted from sending SMS templates. We want to ensure that we retain this feature and hence have taken extreme cautionary steps.
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ADDA SMS are devoid of any advertisements.  Hence you get standard templates with crisp messages in them.

Also, delivery of SMS is very much dependent on Users' Mobile networks, phones etc.


If You have any Queries Please Raise a Support Ticket

EmailUs: support@adda.io


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