Who can add Helpdesk Categories?
New Helpdesk Categories can be added by your Admin.
Please contact your Management committee with your suggestions to add new Helpdesk categories. Try out ADDA APP and connect with your Neighbourhood on the go!
If You have any Queries Please Raise a Support Ticket EmailUs: support@adda.io
Related Articles
How to add Unit Categories?
To add the unit categories, kindly follow the below steps: Go to Income Tracker>>Track units>>Unit categories>>Add the category>>Save. The same categories will reflect under Track units>>Unit, to categorise the units.
How to define/add domestic staff categories?
1. Go to Admin >> Staff Manager >> View All >> click on Setup tab. 2. Here different categories can be added. Eg. security, Gardener, Housekeeping, etc. 3. Click on 'Save Changes'.
How to add assets?
ADDA provides you the facility to add assets which belong to your apartment complex (eg: Gym equipment , Office electrical , etc). This will help you with the details of the assets like the last AMC done,cost of the assets,etc. Step 1 : Login to ADDA ...
How can Admin Process Internal helpdesk Requests?
Please follow the below steps to process Helpdesk requests: Step 1: Login to ADDA -->> Admin -->> Helpdesk Tracker -->> Open Requests. Step 2: Click on the “View” option of the ticket that you wish to process. A separate window pops up, here you can ...
How to add and categorize inventories?
Please follow the steps to setup inventory categories: Step 1 : After logging in to ADDA, go to Admin >> Asset & Inventory Tracker >> Setup>> Setup Inventory Categories. for e.g. Diesel, Papers etc. Step 2: Once the categories are added, click on ...