Who can add Helpdesk Categories?
New Helpdesk Categories can be added by your Admin.
Please contact your Management committee with your suggestions to add new Helpdesk categories. Try out ADDA APP and connect with your Neighbourhood on the go!
If You have any Queries Please Raise a Support Ticket EmailUs: support@adda.io
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How to Add Categories and Subcategories in the Helpdesk Tracker?
How do I add categories in the Helpdesk Tracker? Step 1: Login to your ADDA admin account. Step 2: Go to the Helpdesk Tracker. Step 3: Click on Setup. Step 4: Add the category in the Category column. Step 5: Scroll down the page and Click on Save ...
How to add sub categories under Helpdesk Tracker?
To include Sub Categories under Main Categories, kindly adhere to the following steps: Step 1: Login to ADDA -->> Admin -->> HelpDesk Tracker -->> Setup. Step 2: Identify the Category for which you wish to establish Subcategories. Then, select the ...
How to add Unit Categories?
This option comes into play when the management categorizes units based on factors like the number of bedrooms (BHK-wise) or occupancy status, allowing them to apply distinct charges for each category. You have the flexibility to create unit ...
How can Admin add users to ADDA?
Administrators can directly add users to ADDA when there is a new owner/tenant by following the steps below: Step 1: After logging in, go to Admin >> Units & Users>> ADD Users. Step 2: Fill all the information such as Name, Block, Flat No., Mobile ...
How can I add a user using the ADDA Admin App?
Login to ADDA Admin App -->> Users tab -->> Active -->> Click on the "+" sign to add users. There are two ways to add user using the App i.e Manually & From Phone Contacts: 1. To Add User Manually: Click on "Add Manually" -->>Enter all the user ...