Who can add Helpdesk Categories?
New Helpdesk Categories can be added by your Admin.
Please contact your Management committee with your suggestions to add new Helpdesk categories. Try out ADDA APP and connect with your Neighbourhood on the go !
If You have any Queries Please Raise a Support Ticket EmailUs: support@adda.io
Related Articles
How to add Unit Categories?
To add the unit categories, kindly follow the below steps: Go to Income Tracker>>Track units>>Unit categories>>Add the category>>Save. The same categories will reflect under Track units>>Unit, to categorise the units.
How to define/add domestic staff categories?
1. Go to Admin >> Staff Manager >> View All >> click on Setup tab. 2. Here different categories can be added. Eg. security, Gardener, Housekeeping, etc. 3. Click on 'Save Changes'.
How to add categories and setup access control under notice manager.
Please follow the below steps to add the categories and also to give the access control for the sub-modules: Step 1. Go to Notice Manager>>Setup. Step 2. Enter the category name, cost, etc details. Step 3. Scroll down the page to click on save. If ...
How to add assets?
ADDA provides you the facility to add assets which belong to your apartment complex (eg: Gym equipment , Office electrical , etc). This will help you with the details of the assets like the last AMC done,cost of the assets,etc. Step 1 : Login to ADDA ...
How can admin process a helpdesk ticket?
Helpdesk Tickets needs to be processed in order to ensure that your resident is updated about all the latest updates on their issue. Follow the below steps to process a helpdesk ticket: Step 1. After logging in, Go to Admin>> HelpDesk Tracker>> Open ...