Who can add Helpdesk Categories?

Who can add Helpdesk Categories?

New Helpdesk Categories can be added by your Admin.

Please contact your Management committee with your suggestions to add new Helpdesk categories. Try out ADDA APP  and connect with your Neighbourhood on the go!

If You have any Queries Please Raise a Support Ticket EmailUs: support@adda.io
    • Related Articles

    • How to add Unit Categories?

      To add the unit categories, kindly follow the below steps: Login to ADDA -->> Admin -->> Income Tracker -->>Track units -->> Unit categories -->>Add the category -->> Save. The same categories will reflect under Track units>>Unit, to categorise the ...
    • How to define/add domestic staff categories?

      1. Go to Admin >> Staff Manager >> View All >> click on Setup tab. 2. Here different categories can be added. Eg. security, Gardener, Housekeeping, etc. 3. Click on 'Save Changes'.
    • How can Admin Process Internal helpdesk Requests?

      Please follow the below steps to process Helpdesk requests: Step 1: Login to ADDA -->> Admin -->> Helpdesk Tracker -->> Open Requests. Step 2: Click on the “View” option of the ticket that you wish to process. A separate window pops up, here you can ...
    • How to get started with the Helpdesk Tracker?

      HelpDesk Tracker is the Online Complaint Register of your Society. Here all Tickets can be viewed and acted upon by the admin. Driver for each Ticket can be assigned, status can be changed with relevant notes. Tickets can be automatically escalated ...
    • How to add Assets on ADDA?

      ADDA provides you with the facility to add assets which belong to your apartment complex (eg: Gym equipment, Office electrical, etc). This will help you with the details of the assets like the last AMC has done, the cost of the assets, etc. Step 1: ...