The user needs to check the staff badge number, if the badge number differs the attendance will not be synched up in ADDA. and the Biometric device should be ONLINE ( Admin >> Staff Manager >> Setup >> Device management).
Whenever the badge number doesn’t match the badge ID, the ADDA reports attendance shows it as “Unknown”, please ensure the same ID which is added in ADDA has been aligned to the staff.
Please follow the below steps to check the individual staff attendance: Admin >> Staff Manager >> Active >> click on the more details of the staff you wish to see the attendance >> Attendance History.
Please follow the steps below to add domestic staff for your ADDA: Admin >> Staff Manager >> Active >> Add Staff >> Update the Staff Name,Badge Number, staff category and other information >> Add staff.
Please follow the steps below to deactivate domestic staff: Admin >> Staff Manager >> Active >> Click on more details of the staff >> Change the staff status to Retired >> Save changes.