What are the Biometric devices compatible with ADDA?

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• What are the essential configuration steps required at the user end to integrate biometric devices with ADDA?

  To successfully configure a biometric device with ADDA, follow these detailed steps: Step 1: Navigate to MENU. Step 2: Select COMM. Step 3: Click on ETHERNET. Step 4: Enable DHCP. Step 5: Check the IP address (Device status is ON if the IP address is ...

• What is the process of integrating a biometric device with ADDA and Its benefits?

  To connect the biometric device with ADDA, customers are required to contact support@adda.io, and the team will respond promptly. Additionally, please purchase a compatible device for seamless integration with ADDA. This integration brings the ...

• The biometric device is online, but entries are not being recorded/Synced with the Gatekeeper app.

  Please raise a support ticket if your biometric is visible online under staff Manager >> Device Management. Below is the email address to quickly raise the ticket. Support ID : support@adda.io Please rest assured we will fix this problem ASAP, ...

• What is the process for enrolling a new user on a biometric device to ensure their attendance is reflected on ADDA?

  Please follow the below steps to enroll a new user on a biometric device: Step1:-Go to MENU Step2:-Select User Management Step3:-Select New User Step4:-Enter User ID ( Enter the same badge number of staff which is same on ADDA) Step5:-Then OK ...

• What is the Boom Barrier Integration with ADDA?

  Boom Barrier Integration with ADDA is a software-level integration that allows ADDA to integrate with compatible third-party boom barrier / ANPR systems for centralized vehicle data management and reporting. Note: ADDA does not provide, install, or ...