We are no longer subscribed to ADDA. Can we download the old data?

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• How to download the report of all the users residing in our ADDA including their email id and phone number?(Resident Database)

  Access to the resident database is only available with the moderator of the respective ADDA’s. So Moderator can follow the below steps to access the Resident database. Step 1: Login to ADDA >> Units and Users >> Reports >> Report ( (MODERATOR ONLY) ...

• Where can I find complete details about ADDA’s security, compliance, audits, backups, and data privacy?

  You can find everything in the ADDA Trust Center. Key points are: Certifications & Audits: ADDA is ISO/IEC 27001:2022 certified (June 17 2025), previously ISO/IEC 27001:2013 (May 14 2025). It undergoes monthly internal security tests (VAPT) and ...

• How to remove an old Resident who sold out/vacate a unit and new Resident moves into a unit?

  Please find below the steps to be taken in case when a user(Owner/Tenant) is moving out of the unit and a new user(Owner/Tenant) is moving into the unit. Step 1: Deactivate the old user account. Login to ADDA -->> Admin -->> Units & Users -->> ...

• How to download the ADDA App?

  ADDA App is supported on both android and iOS smartphones. You can download the ADDA App from the Play Store/App Store on your phone. Please click on the below link to download the ADDA App: For Android Phones: ...

• Is boom barrier integration secure and compliant?

  Yes, all data is handled within ADDA’s secure platform with role-based access controls as configured by the community. Author : Danish