Updating User Data:
There are three available methods for onboarding users:
i.Adding manually
ii.Uploading User data using Excel
iii.Users can join from the ADDA home page.
Here are the steps:
i. Adding Manually:
Step 1: After logging in, go to Admin >> Units & Users>> ADD Users.
Step 2: Fill all the information such as Name, Block, Flat No., Mobile No., Intercom, User Status, if Owner/Tenant/Owner Family/Tenant Family & Email Id.
Note: If users are added by office staff, the user will be listed under Unapproved users. You can approve the user from the Unapproved tab.
Step 3: Click on Create user account.
Step 4: The user added will be listed on the approved list.
ii.Uploading User data using Excel
Step 1: Log in to ADDA -->> Admin -->> Units & Users -->>Add Users, and download the excel template present under the Mass Upload section.
Step 2: Fill the rows with resident information. (Note: Do not edit or delete the header line). If the resident is the owner of the apartment, enter “Owner” and if he is a tenant, enter “Tenant” in the Owner/Tenant Column. Make sure you save the filled template as a CSV file and not as an XLS file or any other format.
Step 3: Click on Upload the filled template button and upload your file. The data shows up under the Add Users section. The residents have not yet been added to your ADDA.
Step 4: You can edit or modify the records and once you are satisfied click Create User Accounts. This step will take some time because user accounts are being created in your ADDA and emails will be sent to the respective residents.
Please do not refresh the screen till the process is complete.
iii.Users can join from the ADDA home page:
Joining your ADDA is super simple.
Find your community on ADDA >> Fill in some basic details for your community Admin to verify >> Admin verifies your account >> Here you go - Now you have an ADDA user account which connects you to your neighborhood.
Below is the stepwise guidance:
Step 1. Download the ADDA app
Step 2. Click on CREATE ACCOUNT.
Step 3. Search for your community.
Step 4. Enter your Name, Email ID, Occupancy Type, Unit No., and Mobile no.
Step 5. Click JOIN.
You will get an OTP, enter it and that's it.
Your account will be activated shortly by your Community Admin.
Post-approval you will receive a welcome email with your login credentials to ADDA.
You can also try the above joining process through ADDA.IO.
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