If your issue has been resolved, you can close the helpdesk request on the ADDA app by following these steps:
Step 1: Open the ADDA app and go to the Helpdesk section.
Step 2: Under Open Requests, tap on the request you wish to close.
Step 3: Tap the "Close" button at the top-right corner of the screen.
Step 4: Confirm the action by tapping "Yes" when prompted.
After closing the request, you will also have the option to rate the service provided.