I see a transaction on my bank statement that seems related to my House. Did ADDA charge it?

I see a transaction on my bank statement that seems related to my House. Did ADDA charge it?

On ADDA you pay only those Dues that are posted by your Association. The Amount collected goes to the Association Bank Account.  There is no other Transaction that ADDA posts and that shows up on your Bank Statement.

Please write to our Support email ID support@adda.io, if you are doubtful about a transaction, our Team will ascertain if it was posted on ADDA or not.

In case it is unrelatd to ADDA, please pursue the regular recourse you may be pursuing for unidentified transactions on your Bank Statement. You could check with your Bank.


    • Related Articles

    • What are convenience charges/ transaction charges/ TDR added to my online payments?

      Convenience Charges/ Transaction Charges/ TDR (Transaction Discount Rates) are the charges that you pay for every transaction processed using a payment gateway. The rate may vary based on the payment mode used by the customer. ADDA is integrated with ...
    • Does ADDA charge platform fees?

      ADDA uses third-party Payment Gateway aggregators (like Razorpay and Cashfree) to process the payments. ADDA only passes on the transaction discount rate (TDR) that these payment gateway partners charge. ADDA doesn't charge any platform fees. You can ...
    • What is Reverse Charge Mechanism (RCM) and How to handle RCM on ADDA?

      Reverse charge is a mechanism where the recipient of the goods or services is liable to pay Goods and Services Tax (GST) instead of the supplier. Follow the steps below to handle RCM on ADDA: Step 1 - Create a GL "Tax Pain on RCM" under General ...
    • How to set absorption of transaction charges to association for payment gateway?

      Transactions charges can be absorbed by the association in case if decide to borne by society /association instead of the resident. Step 1: Go to Income Tracker >>Setup >>Payment Gateway. Step 2: Check the checkbox for Net Banking or Debit & Credit ...
    • How to reconcile a transaction on ADDA?

      Please follow the below steps to reconcile a transaction on ADDA: Login to ADDA -->> Admin -->> Bank and Cash -->> Bank & Cash Accounts -->> Select the Bank -->> Enter the date i.e posted From & Till -->>Select the radio button for" All Transactions" ...