How to view Panic Alert details raised by the Residents?

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• What is Panic Alert? How do I raise it using the ADDA App?

  Panic Alert is designed to inform your near and dear ones instantly in times of danger and send immediate help your way. It helps to have access to a system that is designed to send help instantly during your emergency periods. All you need to do is ...

• How can an Admin view all the Residents living in a particular block?

  Please follow the steps below to view all the residents living in a particular block: Step 1 : Login to ADDA >> Admin >> Units & Users >> Approved Users. Step 2 : In the Search Tab there is a Drop-down for “ All Blocks” >> Select the required Block ...

• How to give access to residents to add or edit vehicle details?

  Step 1: Log in to ADDA -->> Admin -->> Parking Manager -->> Setup. Step 2: Enable the checkbox "Allow residents to add vehicles" and "Allow residents to edit vehicle details", if you wish to give access to add/edit parking slots by the residents. ...

• How can admins receive email notification on any new Helpdesk Requests raised by the residents?

  Helpdesk notifications can be received by the admin members, wherein they can keep a track of the status of tickets raised by the customers. Follow the below steps to enable the Helpdesk notifications for Admins: Step 1: Login to ADDA -->> Admin -->> ...

• How can I view the closed Helpdesk Requests? Also, how can I reopen the request if it is still not resolved from the residents's end?

  To view closed Helpdesk Tickets, please follow the steps below: Login to ADDA -->> Admin -->> Helpdesk Tracker -->> Closed Requests -->> Click on "view" to know more details about the closed request. To open a closed Helpdesk Request, Click on "View" ...