How to set passcodes for each security?
Do you have more than one security at the gate?
Please follow the below steps to set a unique passcode for each security:
Log in to ADDA>> Admin>> ADDA Gatekeeper>> Setup>>Scroll down>> Setup Gatekeeper Passcode. Enter the name of the security and set a passcode against his name.
How To Set up Gatekeeper App and ADDA App Notification?
Are you new to ADDA Gatekeeper? Do you want to know how to configure the settings before using GateKeeper? Below are the few steps that will help you configure ADDA GateKeeper for your society: Login to ADDA>>Admin>>ADDA GateKeeper>>Setup>>Select the ...
Quick steps to set up your ADDA
Configure Users: From here, you can start adding the new users (owners/tenants/caretakers/staff) to your ADDA. Step 1: Add users through the Mass upload template or else one by one. Go to Admin >> Configuration Hub >> User & Flat >> Users >> Add ...
How to know which security has made a particular visitor entry?
Do you have more than one security at the gate and want to know which security has done any visitor entry? Please follow the below steps to know the security who has made a particular visitor entry: First, please make sure that you have set unique ...
How to Set up defaulter reminder?
You can set up the defaulter reminders (for multiple days in a month)by following the below steps: Go to Income tracker>>Set up>>Defaulters>>Below Send Automatic Reminders On>>You can select 4 different dates (On which the reminders will be sent to ...
How to set escalation for Helpdesk tickets?
A Ticket can be auto-escalated to the person on the next level/Admin, when no update happens to it within certain time as set by your Admin. The minimum time in which a Complaint can be escalated is 1 day. Tickets can’t be escalated if there is no ...