How to remove a user (Family Member) added without an Email ID and Mobile Number?
If you need to remove a user who was added without an email ID or mobile number, follow these steps:
Through the ADDA App
Step 1: Log in to the ADDA App.
Step 2: Click on “My Units” at the bottom of the Homepage.
Step 3: Select the “Members” option.
Step 4: Click on the three dots next to the user you want to remove.
Step 5: Choose “Remove Member” and click on Yes.
Note: Only an Owner can remove "Owner Family" members and only a Tenant can remove "Tenant Family" members.
Through the ADDA Admin Portal (Only for admins)
Step 1: Log in to the ADDA Portal.
Step 2: Navigate to Admin >> Units & Users >> Approved Users.
Step 3: Select the unit number from which you want to remove the user.
Step 4: Under the Family Member section, click Edit Family Members.
Step 5: Click the Delete Icon to remove the user.
Step 6: Click Un-Assign to complete the removal
Author: Sandhya
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