To record a partial payment against an invoice in ADDA, please follow the steps below:
Step 1: Receive the Payment Outside the ADDA Gateway
Request the resident to make the payment using any method outside the ADDA payment gateway.
Step 2: Confirm Receipt in the Association Bank Account
Ensure the payment has been successfully credited to your association's bank account.
Step 3: Record the Transaction in ADDA ERP
Log in to the ADDA >> Click on Admin >> Go to Income Tracker >> Member Income >>Locate the unit for which you want to record the transaction >> Click on the “Collection” button next to that unit.
Step 4: In the collection window, select the specific invoice line items where you want to apply the partial payment >> Enter the payment details (amount, mode, date, reference, etc.).
Step 5: Click "Post" to save the entry.
This process will successfully record the partial payment against the selected invoice in ADDA.