How to know which security has made a particular visitor entry?
Do you have more than one security at the gate and want to know which security has done any visitor entry?
Please follow the below steps to know the security who has made a particular visitor entry:
First, please make sure that you have set unique passcode for each security.
You can set the passcode under Admin>> ADDA Gatekeeper>> Setup>>Scroll down>> Setup Gatekeeper Passcode. Enter the name of the security and set a passcode against his name.
Once this is set, please do a full sync on the ADDA Gatekeeper app and after which for each visitor entry from now the security name will be shown against the visitor name under ADDA Gatekeeper>> Incident Investigator>>Fetch the details of the visitor for the required date>>Against the visitor name under In Gate/Out Gate column you will be able to view the security name.
How to report missing visitor entry?
To report wrong visitor entry,please follow the below steps: Login to your ADDA App>>My Unit>>Visitors>>Select the tab for “Visitors”>>Select the tab for My Visitors>>Click on the yellow flag on the right hand side below>>Enter the Visitor ...
How to add expected visitor in ADDA app?
When you know a visitor will visit your unit, it would be better to add them as expected visitor, instead of making them wait at the gate for your approval. Please follow the below steps to add the expected visitor: Login to ADDA app>> More>> My ...
How is the daily visitor feature helpful?
In your apartment complex, you must be having daily visitors like milk vendor, newspaper boy, Yoga teacher, etc. Now instead of entering their details, again and again, they can be marked as daily. No hassles of filling up frequent visitor’s ...
How to fetch the list of Visitors for a particular period?
Do you want to know the list of visitors who visited your apartment on particular dates? Please follow the below steps to meet your requirement: Login to ADDA>> Admin>> ADDA Gatekeeper >> Incident Investigator>>Submit the password that you use for ...
How to fetch the list of Visitors of a particular category?
Do you want to know the list of visitors who visited your apartment for a particular category? Please follow the below steps to meet your requirement: Login to ADDA>> Admin>> ADDA Gatekeeper >> Incident Investigator>>Submit the password that you use ...