How to remove the user from a sold unit, who is the owner of multiple units?

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• How to change the unit for a User?

  Please follow the steps below to change the unit for a User: Step 1 : Go to Units & Users -->>> Approved Users. Step 2 : Click on the name of the user for whom you want to update the unit information and click 'Edit Profile'. Step 3 : Scroll down to ...

• How can users add another unit from the App?

  If a user is associated with a different unit or has moved to another unit but their unit number is not reflecting correctly in their ADDA App, they can raise a request to join the respective unit by following these steps: Open the ADDA App - ->> Go ...

• As an admin how to edit/ rename the unit number?

  Please follow the steps below to edit/rename the unit number: Step 1:- Go to Income Tracker -->>> Track Units -->>> Unit. Step 2:- Click the 'Rename' button against the unit you want to edit. Step 3:- If your ADDA has multiple blocks, select the ...

• Why can’t a single email ID be used to create multiple usernames or accounts in ADDA?

  In ADDA, email ID is a unique identifier. If a resident owns units in multiple communities and attempts to create a profile in a second community using the same email ID but with a different name and phone number, the system will automatically ...

• What is the process to transfer a unit from an existing resident (after sale/vacation) to a new resident for the same unit?

  Please find below the steps to be taken in case when a user(Owner/Tenant) is moving out of the unit and a new user(Owner/Tenant) is moving into the unit. Step 1: Deactivate the old user account. Login to ADDA -->> Admin -->> Units & Users -->> ...