There are various applications available on ADDA to communicate with your residents. You can use Broadcast, Notices and Conversations(Forums).
Here are the steps to use Broadcast feature:
Step 1: Login to ADDA >>Admin>> Units & Users>> Broadcast
Step 2: Select the filter (For e.g. All Users, All Owners, All Tenants etc.) to whom the message should reach.
Step 3: We have 4 means available to broadcast with your residents that are Email, General SMS, Essential SMS & App Notifications / Flash.
Note: General SMS will not be delivered to users who have opted to not receive SMS as per DnD / TRAI regulations. As far as possible, please use Essential SMS Templates for 100% Delivery. Essential SMS will be delivered to users even if they are registered with DnD.
Step 4: You can schedule to deliver the message Right Now or Later.
Step 5. Click on the preview option to check the email and then click on send option to send.
You can also view the quick methods available on the admin dashboard to send SMS, Instant App Notifications, Notices, etc.
If You have any further queries,"Start Live Chat now for faster support!"
Why broadcast SMS are not going?
Check 1: We always suggest to use the Essential SMS due to the strict regulations by TRAI as noted below. Note: General SMS will not be delivered to users who have opted to not receive SMS as per DnD / TRAI regulations. As far as possible, please use ...
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Please follow the steps below to add users to your ADDA: Step 1: After logging in to ADDA, go to Admin>> Units & Users >> Add Users. Step 2: Fill in all the information such as Name, Block, Flat No., Mobile No., Intercom, User Status, if Owner/Tenant ...
How to send invites to users?
Please follow the step below to send invites to your users: Step 1: Login to ADDA >> Admin >> Units & Users >>Statistics. Step 2: Now Click Bulk Invite. Keep sending the Bulk Invites until all the users have logged in. Check the Usage statistics: Go ...
How to add users in batch/bulk?
This is a very simple 4 step process! Step 1: Login to ADDA >> Admin >> Units & Users >>Add Users, download the excel template present under the Mass Upload section. Step 2: Fill the rows with resident information. (Note: Do not edit or delete the ...
How to add/remove users for My Groups?
If you are the Creator/Moderator of the SubGroup, you can add/remove users for the SubGroup! Step 1: After Logging in, go to My ADDA >> My Groups. You can see all the Groups listed. Step 2: For the Group you wish to ADD/Remove users, click on the ...