How to add the comments on the Helpdesk Request?

How to add the comments on the Helpdesk Request?

Please follow the below steps to Add Comments to the Helpdesk Request: 

Step 1: Login to ADDA -->> Admin -->> Helpdesk Tracker -->> Open Requests.

Step 2: Click on the “View” option of the ticket that you wish to process >> Scroll down, you can add your comments next to "Add Note" >> Save Changes.


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