How to add sub categories under Helpdesk Tracker?
To include Sub Categories under Main Categories, kindly adhere to the following steps:
Step 1: Login to ADDA -->> Admin -->> HelpDesk Tracker -->> Setup.
Step 2: Identify the Category for which you wish to establish Subcategories. Then, select the 'Add/Edit' option located next to "Sub Categories" and input the Subcategories into the provided blank field. >> Save your changes.
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