How to I add a caretaker on ADDA?
We would like to inform you that, as part of a product decision, ADDA will soon be sunsetting the Caretaker feature. Moving forward, if an owner wishes to add a caretaker, they will be able to do so by adding a suffix in front of the caretaker's name.
Please follow the steps outlined below to add a caretaker going forward.
As an Admin:
Follow these steps to add a caretaker:
Step 1: Log in to the ADDA portal → Click on Admin → Go to “Units & Users”.
Step 2: Click on “Add Users” → Enter the caretaker's details and select member status as “Owner family”.
Step 3: Select "Also Send Invites" → Click on "Create User Account".
Note: Please add the suffix "Caretaker" after the name. (e.g. Name - Caretaker).
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As a Resident:
Follow these steps to add a caretaker to your unit via the ADDA app:
Step 1: Log in to the ADDA Community App → Tap on "My Unit" (second option at the bottom of the home page).
Step 2: Tap the "+" icon at the bottom right.
Step 3: Select "Add Member".
Step 4: Enter the caretaker's details and select the member type as “Owner family” and tap "Add".
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