How can Admin set the Visitor Check- in limit for any unit?
Please follow the below steps to set the Visitor Check-in limit for any unit:
Login to ADDA -->> Admin -->> ADDA Gatekeeper -->> Setup -->> Select the tab for "Gatekeeper App" -->> Below you will find "Visitor Check-in Limit", enter the visitor check-in limit and click on "Save".
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Visitor Verification workflow
Step 1 : When the Security triggers the Visitor notification to the resident, the Gatekeeper application tries to reach the resident application for 55 seconds, and the app-to-app notification will be triggered simultaneously for all the unit ...
What types of notifications are available for visitor entry approvals on the ADDA app, and how do they work?
ADDA provides multiple ways to notify residents of visitor approvals. These notifications follow a step-by-step process so that approvals happen quickly without causing delays at the gate. Notification Types: In-App Notification (Primary) A real-time ...
What is the “Configurable Notes in Visitor Pass” feature?
This feature in the ADDA Admin Portal allows Admins to add custom notes that appear on Expected Visitor Passes. These notes help share important community rules or instructions with visitors, ensuring a smooth and informed entry experience. Steps to ...
As an admin how to edit/ rename the unit number?
Please follow the steps below to edit/rename the unit number: Step 1:- Go to Income Tracker -->>> Track Units -->>> Unit. Step 2:- Click the 'Rename' button against the unit you want to edit. Step 3:- If your ADDA has multiple blocks, select the ...
Why was a visitor allowed to enter after the resident denied the request?
If you denied a visitor request in the Resident App but the visitor was still allowed entry into the community, it could be due to one of the following reasons: 1. A stable internet connection is required on both devices. Both the Resident App and ...