How can admin create a helpdesk ticket (On behalf of a resident) using the ADDA Admin App?

How can admin create a helpdesk ticket (On behalf of a resident) using the ADDA Admin App?

Login to ADDA Admin App -->> Helpdesk -->> Click on the "+" sign to create a ticket -->> Enter the details of the issue being faced -->> Click on Create.
Note: For on-behalf ticket (Personal/Community) for any unit, once the ticket is lodged the user will be notified about the ticket details and updates over email as well as on the ADDA App.


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