Can I change the preferred service date for a request in the ADDA app?
Yes, you can update the preferred service date for a request in the ADDA app, as long as the request has not yet been processed or confirmed.
Follow the steps below to change the service date:
Step 1: Open your ADDA app.
Step 2: Go to the Helpdesk section from the dashboard.
Step 3: Open the specific service request you wish to modify.
Step 4: Tap on "Edit Preferred Date."
Step 5: Select the new date and tap "Save" or "Done" to confirm the change.
Note: Once the request is confirmed or in progress, the date may no longer be editable.
Author: Prabhalika
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