Can a admin/staff book a facility on behalf of Resident?

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• Can an admin/staff book a facility on behalf of Resident?

  Yes! An Admin or office staff who has access rights to the Facilities can book a facility on behalf of residents. Login to ADDA Portal>>Select Facilities from the Left Panel>>Select the facility, time & date. You can choose the Flat No. from "Book ...

• How can an admin create a helpdesk request on behalf a resident using the ADDA Admin Portal?

  Please follow the below steps to create a helpdesk request on behalf of a resident: Step 1: Login to the ADDA portal -->> Admin -->> Helpdesk Tracker -->> Go to any of the submodules on Helpdesk Tracker Step 2: On the right-hand side you will find an ...

• How can Admin setup facility on ADDA?

  Facility can be the services/benefits availed by the residents by booking them in advance. Facilities can be Ladder, Clubhouse, Function Hall, Swimming Pool, TT court, Gym, etc. To setup the facilities: Step 1: Go to Admin >> Activities & Facilities ...

• How can admin create a helpdesk ticket (On behalf of a resident) using the ADDA Admin App?

  Login to ADDA Admin App -->> Helpdesk -->> Click on the "+" sign to create a ticket -->> Enter the details of the issue being faced -->> Click on Create. Note: For on-behalf ticket (Personal/Community) for any unit, once the ticket is lodged the user ...

• Staff marked attendance through the biometric, but it doesn't reflect on the ADDA portal. What could be the issue?

  The user needs to check the staff badge number, if the badge number differs the attendance will not be synched up in ADDA. and the Biometric device should be ONLINE ( Admin >> Staff Manager >> Setup >> Device management).