Gatekeeper
How to view Panic Alert details raised by the Residents?
Please follow the below steps to meet your requirement: Login to ADDA -->> Admin -->> ADDA Gatekeeper -->> Incident Investigator -->> Go to Panic Alert Tab and click on "view" against the panic alert whose details you wish to see.
How to fetch visitor report on ADDA? How to check Visitor Check in and Check out data for a particular period?
Please follow the below steps to meet your requirement: Login to ADDA -->> Admin -->> ADDA Gatekeeper -->> Incident Investigator -->> Go to Visitors Tab -->> Submit the password that you use for login -->> Enter the required date for which you want ...
How to check out all Parcels in bulk?
Please follow the below steps to check out all Parcels in bulk: Login to ADDA -->> Admin -->> ADDA Gatekeeper -->> Usage Summary -->> Go to Daily Visitor-In and then click on "Check-Out" against Parcel. Select the Radio Button for "Parcels" —>> Use ...
How can Admin checkout all Visitor in bulk?
Please follow the below steps to check out all Visitors in bulk: Login to ADDA -->> Admin -->> ADDA Gatekeeper -->> Usage Summary -->> Go to Daily Visitor-In and then click on "Check-Out". Select the Radio Button for "Visitor" —>> Use "Checkout All ...
How can Admin check out all staff in bulk?
Please follow the below steps to check out all staff in bulk: Login to ADDA -->> Admin -->> ADDA Gatekeeper -->> Usage Summary -->> Go to Daily Staff-In and then click on "Check-Out". Select the Radio Button for "Staff" —>> Use "Checkout All Staff" ...
How can I hide Visitor Details to Owners, for Tenanted Units?
Please follow the below steps to hide Visitor Details to Owners, for Tenanted Units: Login to ADDA -->> Admin -->> ADDA Gatekeeper -->> Setup -->> Select the tab for "Gatekeeper App" -->> Enable the checkbox for "Do not show Visitor Details to ...
How can Admin print all the Resident ID cards?
Please follow the below steps to view and print Resident ID Card: Login to ADDA -->> Admin -->> ADDA Gatekeeper -->> Setup -->> Resident ID Card -->> Scroll down at the end of the page and click on "Print All Resident's ID Cards.
How to view and print Resident ID card?
Please follow the below steps to view and print Resident ID Card: Login to ADDA -->> Admin -->> ADDA Gatekeeper -->> Setup -->> Resident ID Card -->> Click on "view" against the user whose ID card you wish to view & print.
Is there a way I can use ADDA Gatekeeper on the Web?
Yes, there is an option to launch ADDA Gatekeeper on the Web, please follow the below steps for the same: Login to ADDA -->> Admin -->> ADDA Gatekeeper -->> Setup -->> On the topmost right corner you will find a link "Launch ADDA GateKeeper on Web", ...
How to configure gate broadcast?
Please follow the below steps to configure the gate broadcast: Login to ADDA -->> Admin -->> ADDA Gatekeeper -->> Setup -->> Select tab for "Configure Gate Broadcast" -->> Click on "Add to Gate Broadcast" -->> Enter the Company/Vendor Name, the ...
How to use Guard Patrolling Feature on ADDA?
ADDA Guard Patrolling- Configuration Create a checkpoint and Print the QR Code. Open ADDA Admin -->> ADDA GateKeeper -->> Setup -->> Guard Patrol -->> Create the Checkpoint. Once you create the checkpoint click on “Generate/Print” -->> Take the print ...
How can Admin enable the option to send ADDA Mobile App Notifications to Residents on Staff Checkin and Visitor Checkin?
Please follow the below steps to enable Visitor/Staff check-in Notifications over ADDA App for the residents: Login to ADDA -->> Admin -->> ADDA Gatekeeper -->> Setup -->> Select the tab for "Gatekeeper App" -->> Enable the checkbox for "Send ADDA ...
How can Admin set the Visitor Check- in limit for any unit?
Please follow the below steps to set the Visitor Check-in limit for any unit: Login to ADDA -->> Admin -->> ADDA Gatekeeper -->> Setup -->> Select the tab for "Gatekeeper App" -->> Below you will find "Visitor Check-in Limit", enter the visitor ...
How does the admin enable the option for SMS to be sent to the resident of the unit upon visitor checkin?
Please follow the below steps to enable Visitor Check-in Notification over SMS for the residents: Login to ADDA -->> Admin -->> ADDA Gatekeeper -->> Setup -->> Select the tab for "Gatekeeper App" -->> Enable the checkbox for "Send SMS to Resident of ...
How to do a full sync on Gatekeeper App?
The full sync option in the GateKeeper app is used to sync all the data added or changes made from the admin portal to the Gatekeeper App. Please follow the steps below to do a full sync in the Gatekeeper App: Log in to the ADDA Gatekeeper App -->> ...
How to fetch the RFID logs for a particular period? Do you want to check the vehicle in and out history of a particular dates?
Please follow the below steps to meet your requirement: Login to ADDA -->> Admin -->> ADDA Gatekeeper -->> Incident Investigator -->>Go to Vehicle RFID Logs Tab -->> Submit the password that you use for login -->> Enter the required date for which ...
Where can we get the information added to the Gatekeeper app's resident notes?
Do you want to view the details added by the security in the ADDA Gatekeeper app under the directory against the residents? Follow the below steps: Login to ADDA -->> Admin -->> ADDA GateKeeper -->>Reports -->>18:Resident Gatekeeper notes log.
Parcel Management Workflow
Parcel Management is made simpler with ADDA Gatekeeper. 1. Security guards enter the visitor (delivery person) details. 2. You will get VONA (app to app) notifications. 3. If you are not at home, you can select "Leave at the gate " option. Following ...
What are the benefits of using ADDA Gatekeeper in my apartment?
Gatekeeper is your Online security gate. It helps in below ways: You get visitor records online. It can be easily analyzed in the case of any incident. Time taken by security will go down with features like Frequent and Expected visitors' entry. Wait ...
How to report missing visitor entry using the ADDA App?
To report a wrong visitor entry, please follow the below steps: Login to your ADDA App --> Settings -->> My Gatekeeper -->> Select the tab for "Visitors" -->> Click on the yellow flag on the right-hand side below -->> Enter the Visitor details -->> ...