ADDA APP
How can I setup my Staff/Helper Notifications?
Please follow the below steps to setup Staff/Helper Notifications: Step 1: Log in to ADDA App -->> Go to "My Unit"-->> Select the "Helpers" tab. Step 2: Select the helper for whom you wish to be notified -->> Click on "Notify" -->> You can then ...
How can I add a gift pass for my helper?
Please follow the below details to add a gift pass for my helper: Step 1: Log in to ADDA App -->> Go to "My Unit"-->> Select the "Helpers" tab. Step 2: Select the helper for whom you wish to add a gift pass, and click on "Gift Pass" -->> Add the Gift ...
How can I use the "Leave At Gate" feature on ADDA App?
If you have a visitor who will be visiting your unit, you can add them as expected visitors so that have a hassle-free transit into your apartment complex without the need to wait at the gate. Your guest will just need to share the OTP with the ...
How can I full account statement of my unit using the ADDA App?
You can also check your unit's full account statement using ADDA app by following the below steps : Step 1: Log in to your ADDA App. Step 2: Go to My Unit -->> You will find a “History" button under My Dues in each card i.e Maintenance Charges and ...
How can create a Poll using the ADDA App?
Please follow the below steps to create a Poll using ADDA App: Step 1: Log in to the ADDA App -->>On the Home page, click on "Post" -->> Select "Poll" from the drop-down, and also select the visibility for your Poll. Step 2: Add the Poll question ...
How do I pay using the ADDA Payment Gateway from the ADDA APP?
There are two ways you can make the maintenance payment to your society easily from ADDA: Please follow the below steps to make the payment from the ADDA app: Log in to the ADDA App -->> My unit -->> Click on "Pay" against Maintenance/ Utility Card ...
How to enable or disable Auto Approval of visitors using the ADDA App?
You can Enable or Disable the Auto-Approvals feature with just a tap. Step 1: Log in to ADDA App --> Go to the "Home" tab, under Gate Updates click on "View All". Step 2: Under the Visitors tab, you will find Auto Approvals where you can Enable/ ...
How can I create a Conversation Post using the ADDA App?
Please follow the below steps to create a conversation post using ADDA App: Step 1: Log in to the ADDA App -->>On the Home page, click on "Post" -->> Select "Conversations" from the drop-down, and also select the Visibility for your post. You can ...
How to enable Gatekeeper notification settings?
On the ADDA App, you can enable the settings to enable/disable the Gatekeeper settings. Login to ADDA -->> More -->> Under Settings -->> Gatekeeper Settings. You will find two options: (I) Notify by App Notification - The visitor entry will be ...
What is Panic Alert? How do I raise it using the ADDA App?
Panic Alert is designed to inform your near and dear ones instantly in times of danger and send immediate help your way. It helps to have access to a system that is designed to send help instantly during your emergency periods. All you need to do is ...
How can I hide my details from my neighbours? Do we have such setting available on the ADDA App?
You can follow the below steps to mask your details on the ADDA App : Step 1: Log in to your ADDA App -->> Click on "Home" -->> Click on your "Profile Picture" -->> Click on the "Setting Icon" Step 2: Enable the option for "Mask my phone", "Mask my ...
How to deactivate my ADDA user account using the ADDA App?
Please follow the below steps to deactivate your ADDA Account: Step 1: Log in to your ADDA App -->> Click on "Home" -->> Click on your "Profile Picture" -->> Click on the "Setting Icon" Step 2: Click on "Deactivate Account"
How can I view documents uploaded by my admins using ADDA App?
Please refer to the below steps to add Documents to your unit: Log in to ADDA App -->> Go to the "More" tab and Click on "Documents" -->> You will find two tabs "Official" & "Resident" which indicate the files uploaded by the admins for all the ...
How do I login to ADDA?
Once the ADDA App is downloaded, go to your ADDA App -->> Enter your Email id and password as registered with your ADDA -->> Click on Login. Login to ADDA from anywhere and at any time. Below is the stepwise guidance : Step 1: Download the ADDA app ...
How to download the ADDA App?
ADDA App is supported on both android and iOS smartphones. You can download the ADDA App from the Play Store/App Store on your phone. Please click on the below link to download the ADDA App: For Android Phones: ...
How can I view the Activities happening in my Apartment Complex and join them?
To view and know about activities taking place in your Apartment Complex Step 1: Log in to your ADDA App -->> Click on the "More" option located at the bottom of the page -->> Click on Activities. Step 2: Select the Activity you wish to be a part of ...
How to Assign/Un-Assign Helpers from unit using ADDA App?
On ADDA App, you can search for the helpers and assign/un-assign them from your unit. Steps to Assign Helper: Step 1: Log in to ADDA App -->> Go to "My Unit"-->> Select the "Helpers" tab -->> Click on "Find Helpers" -->> Select the Helper Category. ...
How to upload documents to your unit using the ADDA App?
On ADDA App, the user can upload any kind of documents that they wish to share with their unit members or store them for any future reference. Step 1: Log in to ADDA App -->>My Unit -->> Click on either "Upload" or the "+" sign and select "Add ...
My ADDA Account has been deactivated, what should I do to reactivate my account?
Please contact your Community Management Office in case you have deactivated your account by mistake, or if you feel your community management office deactivated your account by mistake.
When I login to ADDA it says my account is "Waiting Approval". What does this mean and how to get this addressed?
When you log in to ADDA and you get a "Waiting Approval" message it means your account is waiting for verification and approval from your Association admins. In this case, you can send a reminder to your association admins by using the "Remind ...
How to add expected visitor using the ADDA App?
If you have a visitor who will be visiting your unit, you can add them as expected visitors so that have a hassle-free transit into your apartment complex without the need to wait at the gate. Your guest will just need to share the OTP with the ...
How to switch between multiple units in the same apartment using ADDA App?
If you are registered with multiple units in the same community you can switch between them by following the below steps : Login to ADDA App -->> Go to "My Unit" -->> Click on your unit number and just next to it you will find a drop-down with unit ...
How to book a facility on ADDA App? Can we also Pay Online for the same?
You can book a facility in your apartment easily by following the below steps : The facility can be booked using your ADDA App and also in advance as per your requirement. Step 1: Log in to ADDA App -->> On the "Home" page, click on "Facilities" -->> ...
I am a user of ADDA associated with multiple accounts on your platform, how can I access them? How does the switch option work on ADDA App?
If you are part of multiple communities using ADDA, you can access all of them with the same Email ID, just through a quick switch.It is called the Single Sign-on feature, which ADDA supports. To access multiple ADDA with the Single Sign-on, please ...
How can I update my registered mobile number or email-id on ADDA App?
It is important to keep your contact details updated on ADDA, to ensure you don’t miss important communication about your neighbourhood! Please follow the below steps to update your registered Email ID/ Phone no. on the ADDA App: Login to your ADDA ...
When I am trying to login, it says, my account is de-activated. What do I do?
Your ID might have been deactivated by your Community Admins. Many times Admins deactivate IDs in case when their records may show - you as moved out of the Community. If this has happened by mistake, then please get in touch with your ADDA ...
I am already a registered user of an ADDA and how to join another ADDA?
If you are a registered user of any ADDA and you wish to join another community using ADDA, You can follow the below procedure for joining the other Society ADDA. Login to ADDA App -->> On the "Home" Page you will find a small drop-down next to your ...
What is Directory and how can I access it?
The directory is accessible to All users from MY ADDA. Please follow the below steps to access your directory: Login to ADDA App -->> Go to the "More" tab -->> Directory. You will have access to the contact details of your neighbours, emergency ...
Why does ADDA App ask permission to access Photo gallery, SMS etc?
The ADDA App has features like ability to add expected visitors, members to your apartment or villa, emergency contacts, etc. For these you can add contacts from your contact list. App only asks from these access when you are going to use these ...
How to cancel a facility booking using my ADDA App?
Note: A user can cancel a facility booking before the payment is made. Once the payment is posted, then only the admin owns access to cancel the booking. Also, the advance booking option is available for facility booking as per the facility setting ...
How to add my other unit members (Owner/Tenant) to ADDA using the ADDA App?
Please follow the below steps to add members to your unit using the ADDA App: Step 1: Log in to the ADDA App -->> Go to the "My UNIT" tab -->> Click on the "+" sign and select "Add Member". Step 2: Enter the member details like Name, Phone Number OR ...
Notification Troubleshoot - I am not receiving ADDA App Notifications on my phone
Notification Troubleshoot guide Step 1: We have a simple screen in the App which can help you understand why you are not receiving notifications. This is how you can use this feature. If you see any of the following screens during test notifications, ...
How to lodge a Helpdesk Request on ADDA App?
Helpdesk requests are raised to your management committee if you wish to bring their attention to issues related to your unit (For example Common Area Maintenance, Issues related to your maintenance dues, etc). Once you lodge a Helpdesk request, you ...