ADDA Admin App
How can I assign multiple units to a user on ADDA?
If any ADDA resident owns more than one unit in your apartment, you can assign multiple units to that user's login by following the below steps: Login to ADDA -->> Admin -->> Units & Users -->> Approved Users -->> Search for the user and click on the ...
How can I add Domestic Staff using the ADDA Admin App?
If you wish to add the Domestic Staff to your ADDA , Login to ADDA App -->> One "Home" Page , click on the "+" sign -->> select "Add Staff" -->> Enter all the user details like name, badge no., unit to be assigned etc -->> Click on "Add". Once the ...
How can I update the domestic staff details like Name, Badge No.,etc? Also how can I assign additional Units?
Login to ADDA Admin App -->> More -->> Staff Manager -->> Search and Click on the staff for whom you wish to update the vaccination status -->> Click on the pencil icon against Edit in "Basic Details" section -->> Once details are update, click on ...
How can I mark the vaccination status of the domestic staff using the ADDA Admin App?
Login to ADDA Admin App -->> More -->> Staff Manager -->> Search and Click on the staff for whom you wish to update the vaccination status -->> Click on the pencil icon against Edit in "Advanced Details" section -->> Mark "Yes" or "No" in the Fully ...
On ADDA Admin App, how can we change the expiry date of any posted Announcement?
Login to ADDA Admin App -->> More -->> Announcement Manager -->> Click on the notice for which you change the expiry date -->>Click on the edit button on the Top most right corner -->>Click on "Change Expiry Date".
How can I create Meetings and use its other features using the ADDA Admin App?
You can take the minutes of the meetings right on the App, right against the agenda. Once the meeting is done, simply publish the minutes and all attendees receive them over email. (I) Steps to create a new meeting: Login to ADDA Admin App -->> More ...
How can I create announcement using ADDA Admin App?
Keeping all residents up-to-date by broadcasting information about routine maintenance, celebrations/events, new hobby classes, downtimes, and so on. You can send an Announcement on the go and have it show up right on the ADDA App, as app ...
How to send App Notifications to residents using ADDA Admin App?
App notifications can be sent to the residents or selected group of people using this option. Login to ADDA Admin App -->> Home -->> Click on the "+" Sign in the bottom on the right side to access the shortcuts. Click on "App Notification" -->> Enter ...
Can we delete a helpdesk ticket if irrelevant?
No, internal helpdesk tickets cannot be deleted. However, you can move the ticket status from New, In progress,On-Hold, Awaiting Resident Response to Closed. Login to ADDA Admin App -->> Helpdesk -->> Search and click on the desired ticket -->> Once ...
How can I process helpdesk tickets using the ADDA Admin App?
Login to ADDA Admin App -->> Helpdesk -->> Search and click on the desired ticket -->> Once the ticket is opened you can update the ticket status and also add comments if required -->> Click on Note : 1. To make changes to the tickets status click ...
How can I approve/delete the user awaiting approval using ADDA Admin App?
The users awaiting approval in your ADDA can be approved from the ADDA Admin App -->> Users -->> Awaiting Approvals tab -->> Search & Click on the user to either approve or delete the user.
What are the different filter option available for active user in the ADDA Admin App?
You can filter Active Users using different available categories like Block No or Owner Family, Tenant Family, etc.
How can I add a user using the ADDA Admin App?
Login to ADDA Admin App -->> Users tab -->> Active -->> Click on the "+" sign to add users. There are two ways to add user using the App i.e Manually & From Phone Contacts: 1. To Add User Manually: Click on "Add Manually" -->>Enter all the user ...
How can I deactivate a user account using the ADDA Admin App?
Login to ADDA Admin App -->> Go to "Users" Tab -->> Active -->> Search & click on the user whose details you wish to Deactivate -->> You will find "Deactivate" button below, click on that to mention the user's deactivation reason and click on ...
How can I send Email/Call to a selected user using ADDA Admin App?
Login to ADDA Admin App -->> Go to "Users" Tab -->> Active -->> Search & click on the user whose details you wish to send Email or Call -->> You will find buttons for sending email/call under Contact details section.
How can I edit the edit the user details from the ADDA Admin App?
Login to ADDA Admin App -->> Go to "Users" Tab -->> Active -->> Search & click on the user whose details you wish to edit -->> Against Personal Details and Contact details you will find a pencil icon to edit the details. Note: 1. Click on "Personal ...
What are the different shortcuts available on the ADDA Admin App Home Page?
Login to ADDA Admin App -->> Home -->> Click on the "+" Sign in the bottom on the right side to access the shortcuts. 1. Add User: If you wish to add the user, just click on "Add User" -->> Enter all the user details like unit no, name, email id, ...
Where can I find the quick insights (Example: Total Active Users, Awaiting Approval Users, etc) in the ADDA Admin App?
Login to the ADDA Admin App and on the homepage you will get a detailed summary of important insights and the latest status on tasks to take immediate action around the community. For example: If you wish to get the list of the Active Users in your ...
If I am an admin of more than one apartment community, can I switch using between them using the ADDA Admin App?
Yes, if you are member of the Management Committee for more than one apartment community then you can switch between those accounts to view the daily insights of your community. Click on the drop down as marked in the below screenshot to switch ...
How can I download the ADDA Admin App?
The New ADDA Admin App is available for both Android and iOS phones. For Android phone, go to Play store and download the App: https://play.google.com/store/apps/detailsid=com.threefiveeight.adda&hl=en_IN&gl=US For iOS phone, go to App store and ...