Recent Articles
How to Manage Automated Call (IVR) Receivers?
Step 1: Log in to the Embassy Resi App > Go to More > Settings > Gatekeeper Settings. Step 2: In the Gatekeeper Settings, you will find the section for “Automated Call (IVR) Receivers”. Key Points: 1. Receiver Roles: -1 → Primary IVR Receiver (This ...
How can I restrict facilities by category?
Eg. If there are 3 BBQ Pits in a condominium, In accordance with the bylaws, residents are allowed to book a maximum of five times per month across the three available BBQ pits. The admin can enforce this restriction by establishing a specific BBQ ...
What are convenience charges/ transaction charges/ TDR added to my online payments?
Convenience Charges/ Transaction Charges/ TDR (Transaction Discount Rates) are the charges that you pay for every transaction processed using a payment gateway. The rate may vary based on the payment mode used by the customer. ADDA is integrated with ...
What is the At-Home number, and how can I configure it?
What is an "At Home" Number? The "At-Home" number is the contact number that security guards use to call and request approval for visitor check-in when there is no response through app-to-app notification or IVR Call . This number can be a landline ...
How can an Admin add Terms and Conditions for facility booking?
Step 1: Login to ADDA —>>> Click on Admin -->>> Facility and Activity —>>> Setup —>>> Choose the edit option for whichever facility you wish to set terms and conditions for —>>> Scroll to the bottom —>>> Click on the checkbox “Enable Terms and ...